These terms explain how buying from Corven works, from placing an order to the warranty.
Orders and prices are confirmed once we accept your order.
All prices on corvenwatches.com are shown in Pakistani rupees and include delivery within Pakistan. An order is accepted when we confirm it by email or phone, and we may cancel an order if a watch is unavailable or a price was displayed in error, in which case any payment received is refunded in full.
Payment is made in cash on delivery or by direct bank transfer.
For bank transfers, orders are dispatched after the payment has cleared. For cash on delivery, please have the amount ready when the courier arrives.
Delivery times depend on your city and on the courier handling your parcel.
You can follow the status of every order on the Track your order page, using your order number and the email address you gave at checkout.
Returns follow our seven-day policy, which applies to unopened watches in original packaging.
Returns are accepted within seven days of purchase if the watch is unopened and its original packaging and seals are intact. The buyer pays for return shipping, and refunds are processed after inspection.
The warranty covers defects in materials and workmanship for one year.
Covered faults are repaired, or the watch is replaced, at our discretion. The warranty applies to the original purchaser with proof of purchase and excludes battery replacement, normal wear, accidents and misuse, and water damage beyond the rated resistance. The buyer pays for shipping the watch to our service centre.
Questions about these terms are always welcome through client service.
Write to contact@corvenwatches.com or call +92 315 1055375 and our team will help.